AWS · Applied AI

From experiment to investment

An operational problem became a GenAI assistant with leadership backing.

90%+

Response accuracy in the internal prototype.

The situation

A recurring operational problem across AWS teams presented an opportunity to put generative AI to practical use.

The decision

I conceived and built ChatAPO, an internal GenAI assistant designed around that operational need.

The impact

The assistant reached more than 90% response accuracy and won both Innovation and People’s Choice at the 2023 AWS GenAI Hackathon.

What it unlocked

The result secured leadership investment to continue development, moving the work beyond an isolated experiment.

Good decisions.
Lasting impact.

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